Frequently Asked Questions

JLSR Infotech is an IT services and software company based in Mohali, India. We provide web development, software development, mobile app development, AI & emerging technologies, healthcare solutions and digital marketing services for startups, SMEs and enterprises.

We work across industries including healthcare, IT & software, finance, education, retail & e-commerce, manufacturing and logistics. Our teams adapt solutions to the regulations and workflows of each domain.

Our head office is in Mohali, Punjab, India. We collaborate with clients across India, North America, Europe, Asia-Pacific and other regions, using online meetings and shared project tools to work across time zones.

Use our Contact page, email info@jlsrinfotech.com or call +91 94581 41511. We aim to respond within one business day.

Our core services are web development, custom software development, mobile app development (iOS, Android and cross-platform), AI & emerging technologies, healthcare solutions, UI/UX design, QA & testing, and digital marketing.

Yes. We design and build custom web, mobile and enterprise software around your processes, users and goals, rather than forcing a one-size-fits-all product on you.

Yes. We help businesses add AI-driven capabilities such as chatbots, document processing, recommendations, analytics and workflow automation, after assessing whether your data and use case are ready.

Yes. Our designers can work independently or as part of a full project, covering research, wireframes, prototypes and design systems.

Cost depends on scope, complexity, platforms, integrations and timeline, so we do not publish fixed prices. Submit a quote request and we will send a detailed estimate, typically within 24–48 hours.

We typically work on fixed-price projects for well-defined scopes, time-and-material engagements for evolving requirements, and dedicated teams for long-term product development. We will recommend the best fit during discovery.

Absolutely. Starting with an MVP is a common and sensible way to validate an idea, control budget and gather user feedback before investing in additional features.

Our estimates itemise scope, effort and assumptions. Any change in scope is discussed and agreed with you before work proceeds.

We follow an iterative process: discovery and requirements, design and planning, development in sprints, testing and QA, deployment, and ongoing support. You get regular demos and progress updates.

Timelines vary by scope. A simple website may take a few weeks, while complex web platforms or mobile apps can take several months. We provide a milestone-based timeline with every proposal.

You will have a point of contact and scheduled status meetings, with updates through email, chat and project-management tools. We adapt to your preferred channels and time zones.

Yes. We encourage your feedback at every milestone so the final product matches your expectations.

Yes. We offer maintenance and support plans covering bug fixes, updates, monitoring, performance tuning and enhancements after go-live.

Ownership terms are defined in the project agreement. Please discuss your requirements with us; we will document them clearly before work begins.

We apply technical, administrative and physical safeguards to protect your data, and we can sign a non-disclosure agreement (NDA) before project discussions. See our Privacy Policy for details.

Our teams work with modern web, mobile and cloud technologies, including .NET, JavaScript frameworks, Java, Python, mobile platforms and popular databases. We choose the stack that fits your project.

Visit our Careers page or use the Send Your Resume form. Shortlisted candidates are contacted by our HR team.

Yes. Agencies, resellers and consultancies can partner with us to offer our solutions under their own brand. Apply through the White-Label Partner form.

Yes. You can request a product demo and choose a demo type, date and time slot that suits you.

Please write to info@jlsrinfotech.com or use the Contact page. We take all feedback seriously.